1. Darb Alwatan Website/App

2. Darb Alwatan Stations

No.	Station Name	Location
1	Dammam	View Map
2	Riyadh	View Map
3	Buraydah	View Map
4	Al Jubail	View Map
5	Jeddah	View Map
6	Hail	View Map
7	Tabuk	View Map
8	Taif	View Map
9	Al-Ahsa	View Map

3. Sales Agents Offices

City	Company	Email	Phone	Location
Hafar Al-Batin	Mohammed Rashid Al-Anazi Contracting Est.	Mr-alkhafji@hotmail.com	0567141821	View Map
Al Khafji		Mr-alkhafji@hotmail.com	0564974733	View Map
Rafha		Mr-alkhafji@hotmail.com	0146768885	View Map
Arar	Nilufer Labneh Trading & Marketing Est.	nilufere.arar@gmail.com	0580901915	View Map
Sakaka	Natural Construction for Contracting & Trading Est.	sakakah@alanantravel.com	0146265556	View Map
Dumat Al-Jandal		duma@alanantravel.com	0146467774	View Map
Turaif	Bader Hamoud Al-Anazi Est.	estbader@outlook.sa	0530695717	View Map
Al Qurayyat		estbader@outlook.sa	0555784190	View Map
Nairyah	Al-Saeera Marketing Services Est.	m.b.1222@hotmail.com	0555999696	View Map
Al-Saeera		m.b.1222@hotmail.com	0504991555	View Map
Tubarjal	Bader Hamoud Al-Anazi Est.	estbader@outlook.sa	0509899184	View Map
Al-Uwayqilah	Naqel Al-Shamal Marketing Services Est.	mm8044976@gmail.com	0535425498	View Map
Abqaiq	Saleh Issa Al-Jamaan Trading Est.	mo.khaeir@gmail.com	0509156990	View Map
Zulfi	Abdullah Dakhil Al-Osaimi Commercial Services Office	saptco55@hotmail.com	0502949687	View Map
Sajir	Saud bin Marikhan Al-Mutairi Land Transport Est.	abukhale322@gmail.com	0548425986	View Map
Al Mithnab			0503338485	View Map
Unaizah	Malah Travels for Travel and Tourism Est.	malah.oni2@gmail.com	0540786480	View Map
Ar Rass		bdalhlymla52@gmail.com	0569721031	View Map
Tayma	Al-Shunaifi Fuel Est.	taimaa1234@yahoo.com	0555611445	View Map
Uqlat As Suqur	Rukn Al-Nujoom Commercial Services Office / Laila Suliman Al-Harbi	aburian666666@gmail.com	0508137819	View Map
Al Quway'iyah	Zuhal General Services Office	Abuhudachennar@gmail.com	0557886653	View Map
Artawiya	Tamayuz Al-Tariq Marketing Est.	tamayizaltariq@gmail.com	0590599445
Al Majma'ah		tamayizaltariq@gmail.com	0590599445	View Map
Shaqra	Yahya Mohammed Majrashi Land Transport Est.	sss-camry2010@hotmail.com	0551266070	View Map
Al Jumum (New)	Mansour Abu Thunain Est.	thinan.afef@gmail.com	0547340722	View Map
Medina	Natural Construction for Contracting & Trading Est.	medina@alanantravel.com	0505303155	View Map
Makkah (Jarwal Al-Haram)	Hammad Al-Luhaybi Travel and Tourism Agency	Nabilrahmtallh85@gmail.com	0555093249	View Map
Yanbu	Natural Construction for Contracting & Trading Est.	anan@alanntravel.com	0556313144	View Map

Ticket Types

Darb Alwatan will offer the below three different types of tickets to its passengers:

• Flexible Tickets: this type of tickets will allow passengers to refund and \ or change the ticket within a prescribed period.

• Ticket Change: Subject to availability, Passengers can change their trip time, date and Origin / destination on the condition that any change requests are received no later than 2 hours before the booked trip departure time; Passenger requiring a change to the ticket will be charged 10% of the ticket fare plus the price difference of the new trip (if any).

• Ticket Refund: Passengers can request a ticket refund up until   2 hours before departure (either on line or at a station office or agent office). Passenger requiring a refund will be charged a fee equal to 50% of the ticket price.  A reduced cancellation fee of 10% will apply in the event that passenger elects for the refund to be paid in the form of a credit against a future ticket purchase.

• Standard Tickets: this type of discounted ticket, if offered, allows passengers to change the ticket within a predefined period, but they cannot request a ticket refund

• Ticket Change: Subject to availability, Passengers can change their trip time, date and Origin / destination at any time up until 24 hours before trip departure; Passenger who is willing to change the ticket will be charged a fee equal to 25% of the ticket fare plus the price difference of the new trip (if any and if higher).

• Super Saver Tickets: This type of promotional ticket is (if offered) is not refundable or changeable.  It offers a cheaper fare than other tickets but comes with stricter terms and conditions. DAW will offer this type of tickets from time to time.

Ticket Type	Action	Allow	Timeframe	Applicable Fees
Flexible	Change	√	2 HRs	10%
	Refund	√	2 HRs	50%*
Standard	Change	√	24HRs	25%
	Refund	X	N/A	N/A
Super Saver	Change	X	N/A	N/A
	Refund	X	N/A	N/A

*Reduced refund fee of 10% may be charged for passengers accepting refund in the form of a credit against future ticket purchase instead of in wire transfer or refund of credit card or debit card cash amount.

Passenger Types

Below table highlights passenger types with fare rate

Passenger Types	Description	Fare	Remarks
ADULT	Includes a passenger from 19 to 59 years old (Inclusive)	100%
INFANT	A passenger below 2 years old	0%	No seat
CHILD	Includes a passenger from 2 to 6 years old (Inclusive)	50%	Provided passenger is travelling with an ADULT passenger
STUDENT	Includes a passenger from 6 to 24 years old (Inclusive)	50%	Student ID will be checked at the station. In case of false condition or failure to verify eligibility on demand, full price will be charged plus a penalty fare. Penalty fare fees will be posted on the website from time to time.
ELDERLY	Includes a passenger of 60 years and older	50%	In case of false condition or failure to verify eligibility on demand, full price will be charged plus a penalty fare,   Penalty fare fees will be posted on the Website from time to time.
* Age calculated as per Hijri calendar
DISABLED PERSON	Includes a passenger who has a condition that limits one or more major life activities	50%	Same fare may apply to ONE companion. In case of false condition or failure to verify eligibility on demand, passenger is subject to penalty fare provisions as above.
PERSON WITH CANCER OR HUMAN ORGAN TRANSPLANT	A passenger who is receiving medical treatment due to cancer or donated an organ to another person	50%	Same fare may apply to ONE companion In case of false condition or failure to verify eligibility on demand, passenger is subject to penalty fare provisions as above
* applies to companion return trip if traveling back alone