1. Darb Alwatan Website/App

2. Darb Alwatan Stations

No.	Station Name	Location
1	Dammam	View Map
2	Riyadh	View Map
3	Buraydah	View Map
4	Al Jubail	View Map
5	Jeddah	View Map
6	Hail	View Map
7	Tabuk	View Map
8	Taif	View Map
9	Al-Ahsa	View Map

3. Sales Agents Offices

Departure Station	Agent Name	Email	Phone	Location
Hafar Al-Batin	Mohammed Rashid Al-Anazi Contracting Est.	mra-trans@hotmail.com	567141821	View Location
Al Khafji	Mohammed Rashid Al-Anazi Contracting Est.	mra-trans@hotmail.com	564974733	View Location
Hail Al Buhayrah	Mohammed Rashid Al-Anazi Contracting Est.	mra-trans@hotmail.com	567141821	View Location
Rafha	Mohammed Rashid Al-Anazi Contracting Est.	mra-trans@hotmail.com	146768885	View Location
Arar	Abdullah Bin Saleh Al Saiary	abdukka202020@gmail.com	553030055	View Location
Sakaka	Natural Construction for Contracting & Trading Est.	sakakaoffice@hotmail.com	146265556	View Location
Madinah	Natural Construction for Contracting & Trading Est.	madinahstation@hotmail.com	537916833	View Location
Yanbu	Natural Construction for Contracting & Trading Est.	yanbuoffice@hotmail.com	556313155	View Location
Dumat Al-Jandal	Natural Construction for Contracting & Trading Est.	domataljandalstation@hotmail.com	146467774	View Location
Turaif	Bader Hamoud Al-Anazi Est.	bbd4@windowslive.com	530427964	View Location
Tabarjal	Bader Hamoud Al-Anazi Est.	bbd4@windowslive.com	509899184	View Location
Al Qurayyat	Bader Hamoud Al-Anazi Est.	bbd4@windowslive.com	555784190	View Location
Nairyah	Mofleh bin Qablan Alshahrani Est.	mofleh08@gmail.com	555999696	View Location
Al Saira	Eastern Arrows	hshammkhtar831@gmail.com	504991555	View Location
Al-Uwayqilah	Naqel Al-Shamal Marketing Services Est.	mm8044976@gmail.com	535425498	View Location
Abqaiq	Saleh Issa Al-Jumayan Trading Foundation	mo.khaeir@gmail.com	509156990	View Location
Zulfi	Abdullah Dakhil Al-Osaimi Commercial Services Office	Saptco55@hotmail.com	502949687	View Location
Sajir	Saud bin Marikhan Al Mutairi Land Transport Corporation	abukhale322@gmail.com	548425986	View Location
Al Mithnab	Saud bin Marikhan Al Mutairi Land Transport Corporation	abukhale322@gmail.com	503338485	View Location
Ar Rass	Earth Treasures General Contracting Co.	mm8044976@gmail.com	569721031	View Location
Tayma	Alshenaify Fueling Est.	taymaoffice@hotmail.com	555611445	View Location
Al Majma'ah	Mishari Fayez Al-Jash Transportation & Storage Est.	ww655eer@icloud.com	590599445	View Location
Shaqra	Yahya Mohammed Majrashi Land Transport Est.	sss-camry2010@hotmail.com	551266070	View Location
Al Jumum	Abu Thenain Commercial Services Co.	jumumoffice@hotmail.com	547340722	View Location
Makkah (Jarwal Al-Haram)	Hammad Allehaiby Travel and Tourism Agency	jarwalstation@hotmail.com	555093249	View Location
Khobar Al Thoqba	Moaz Jaber Fathi AlShehri Establishment for Commercial Services	alwali40@hotmail.com	508736517	View Location
Jeddah Kilo 10	Abu Thenain Commercial Services Co.	jumumoffice@hotmail.com	580704252	View Location
Ash Shubah	Maaly Naji Salfiq Al Shamri Est for Transport Services	supermarketaalinaaji@gmail.com	509150084	View Location
As Saffaniyah	Saleh Ali Al Dabey	Saleh7c2030@gmail.com	554915848	View Location
As Sarrar	Al Noor Al Ragmi Est	Saleh7c2030@gmail.com	500452757	View Location
Dammam Al Anud	Najmat Alsaalim Transport Establishment	al-salemstar@hotmail.com	545434659	View Location

Ticket Types

Darb Alwatan will offer the below three different types of tickets to its passengers:

• Flexible Tickets: this type of tickets will allow passengers to refund and \ or change the ticket within a prescribed period.

• Ticket Change: Subject to availability, Passengers can change their trip time, date and Origin / destination on the condition that any change requests are received no later than 2 hours before the booked trip departure time; Passenger requiring a change to the ticket will be charged 10% of the ticket fare plus the price difference of the new trip (if any).

• Ticket Refund: Passengers can request a ticket refund up until   2 hours before departure (either on line or at a station office or agent office). Passenger requiring a refund will be charged a fee equal to 50% of the ticket price.  A reduced cancellation fee of 10% will apply in the event that passenger elects for the refund to be paid in the form of a credit against a future ticket purchase.

• Standard Tickets: this type of discounted ticket, if offered, allows passengers to change the ticket within a predefined period, but they cannot request a ticket refund

• Ticket Change: Subject to availability, Passengers can change their trip time, date and Origin / destination at any time up until 24 hours before trip departure; Passenger who is willing to change the ticket will be charged a fee equal to 25% of the ticket fare plus the price difference of the new trip (if any and if higher).

• Super Saver Tickets: This type of promotional ticket is (if offered) is not refundable or changeable.  It offers a cheaper fare than other tickets but comes with stricter terms and conditions. DAW will offer this type of tickets from time to time.

Ticket Type	Action	Allow	Timeframe	Applicable Fees
Flexible	Change	√	2 HRs	10%
	Refund	√	2 HRs	50%*
Standard	Change	√	24HRs	25%
	Refund	X	N/A	N/A
Super Saver	Change	X	N/A	N/A
	Refund	X	N/A	N/A

*Reduced refund fee of 10% may be charged for passengers accepting refund in the form of a credit against future ticket purchase instead of in wire transfer or refund of credit card or debit card cash amount.

Passenger Types

Below table highlights passenger types with fare rate

Passenger Types	Description	Fare	Remarks
ADULT	Includes a passenger from 19 to 59 years old (Inclusive)	100%
INFANT	A passenger below 2 years old	0%	No seat
CHILD	Includes a passenger from 2 to 6 years old (Inclusive)	50%	Provided passenger is travelling with an ADULT passenger
STUDENT	Includes a passenger from 6 to 24 years old (Inclusive)	50%	Student ID will be checked at the station. In case of false condition or failure to verify eligibility on demand, full price will be charged plus a penalty fare. Penalty fare fees will be posted on the website from time to time.
ELDERLY	Includes a passenger of 60 years and older	50%	In case of false condition or failure to verify eligibility on demand, full price will be charged plus a penalty fare,   Penalty fare fees will be posted on the Website from time to time.
* Age calculated as per Hijri calendar
DISABLED PERSON	Includes a passenger who has a condition that limits one or more major life activities	50%	Same fare may apply to ONE companion. In case of false condition or failure to verify eligibility on demand, passenger is subject to penalty fare provisions as above.
PERSON WITH CANCER OR HUMAN ORGAN TRANSPLANT	A passenger who is receiving medical treatment due to cancer or donated an organ to another person	50%	Same fare may apply to ONE companion In case of false condition or failure to verify eligibility on demand, passenger is subject to penalty fare provisions as above
* applies to companion return trip if traveling back alone