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Luggage
All passengers are entitled to a free of charge 75kg luggage for a full ticket (meaning 2 pieces of hold/carried luggage and 1 hand luggage) and 35kg for a half fare as per TGA children 2-6, student 6-18, DAU children 2-6, student 6-24 subject to the following:
1. Permitted dimensions for free of charge luggage are as follows: (50 cm width – 90 cm length – 40 cm height for hold luggage). Luggage pieces which exceed the permitted dimensions or the permitted quantities may attract excess charges and are carried only at the discretion of the Darb Alwatan officials having regard to the carrying capacity of the vehicle and the expected load factor. Bulky luggage that, in the opinion of Darb Alwatan, will cause inconvenience or impedes the smooth running of the trip will not be accepted.
2. Please ensured that all luggage is labelled on the piece, regardless of its size, carrying the customer's information. If luggage labels or stickers are issued by Darb Alwatan at any location, the customer should ensure that such stickers are applied to the individual luggage pieces.
3. Hand baggage:
Hand luggage is the responsibility of the passenger, knowing that Darb Alwatan is not responsible for any damage to it.
4. Prohibited items that the passenger must not carry in the baggage, such as:
1. Permitted dimensions for free of charge luggage are as follows: (50 cm width – 90 cm length – 40 cm height for hold luggage). Luggage pieces which exceed the permitted dimensions or the permitted quantities may attract excess charges and are carried only at the discretion of the Darb Alwatan officials having regard to the carrying capacity of the vehicle and the expected load factor. Bulky luggage that, in the opinion of Darb Alwatan, will cause inconvenience or impedes the smooth running of the trip will not be accepted.
2. Please ensured that all luggage is labelled on the piece, regardless of its size, carrying the customer's information. If luggage labels or stickers are issued by Darb Alwatan at any location, the customer should ensure that such stickers are applied to the individual luggage pieces.
3. Hand baggage:
Hand luggage is the responsibility of the passenger, knowing that Darb Alwatan is not responsible for any damage to it.
4. Prohibited items that the passenger must not carry in the baggage, such as:
- Materials that are prohibited from being transferred under the laws, regulations and orders in force in the Kingdom of Saudi Arabia.
- Materials that are considered unsuitable for transportation due to their dangerous or unsafe or due to their weight, size, shape or characteristics or are prone to breakage or damage, including: flammable materials, explosives, weapons, ammunition, animals, reptiles, liquid materials, and acids.
- You must not place fragile baggage or perishable items in the luggage hold including: precious materials, money, jewelry, precious metals, computers, personal electronic devices, and documents of paramount value or importance, negotiable securities.
- Ensure that the delivered pieces are well tied and packed.
- Ensure that they are free of prohibited substances stipulated in the regulations.
- Take care of the packaging or removal of precious and fragile pieces.
- Include carried on bag weight: 7klg and size:45x35x20 cm